Shipping policy
Last updated: February 2026
Order processing times
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Orders are typically processed within 1–2 business days (Monday–Friday, excluding U.S. federal holidays).
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During peak periods (sales, holidays, promotions), processing may take longer; any significant delays will be communicated by email when possible.
Shipping locations
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Orders with a shipping address outside the U.S. will not be processed and may be canceled and refunded.
Shipping carriers and methods
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Orders are shipped via major carriers such as USPS, UPS, or FedEx, depending on destination, weight, and service selected at checkout.
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Available shipping options and estimated delivery windows are displayed at checkout before you complete your order.
Shipping rates
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Shipping charges are calculated and shown at checkout based on your order total, weight, and shipping address.
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From time to time, we may offer promotions such as free or discounted shipping; any offers will be clearly indicated on our website or during checkout.
Estimated delivery times
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Once shipped, most orders within the contiguous United States arrive within approximately 3–7 business days, depending on the shipping method and destination.
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Delivery times are estimates only and are not guaranteed; carrier delays, weather, and other factors outside our control may affect delivery.
Order tracking
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When your order ships, you will receive a shipping confirmation email with a tracking number and link (when available), so you can follow your package’s progress.
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If you do not receive tracking information within a reasonable time after your order should have shipped, please contact us using the details below.
Delivery issues and address errors
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Please ensure your shipping address is complete and accurate; we are not responsible for orders that are lost or delayed due to incorrect or incomplete addresses provided at checkout.
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If tracking shows your order as delivered but you have not received it, check with household members, neighbors, and your local post office or carrier first; if you still cannot locate the package, contact us and we will do our best to assist.
Damaged or missing items
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Please inspect your order upon delivery and contact us as soon as possible if an item is damaged, incorrect, or missing so we can evaluate the issue and make it right.
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To help us resolve shipping-related damage claims, we may request photos of the packaging and product, along with your order number.