Privacy policy

Last updated: February 11, 2026

Who we are and what this policy covers

STEAP (Specialty Tea Products) operates this online store and website to offer you a curated selection of tea and related products (the “Services”).
Our store is powered by Shopify, which provides the ecommerce platform and many of the behind‑the‑scenes tools we use to run the Services.
This Privacy Policy explains, in plain language, how we collect, use, and share your personal information when you visit our site, create an account, place an order, or otherwise interact with us.

By using our Services, you agree that you have read and understand this Privacy Policy. If anything is unclear, you can always reach out to us using the contact details at the end of this policy.

The information we collect

“Personal information” means information that identifies you or can reasonably be linked to you. It does not include fully anonymized or de‑identified data.

Depending on how you use our Services and where you live, we may collect:

• Contact details – name, billing and shipping address, phone number, email address.

• Payment and transaction information – payment method details (processed securely by our payment providers), billing information, order totals, and basic transaction history.

• Account information – username, password, preferences, and settings if you create an account.

• Order and activity details – items you view, add to cart, wishlist, purchase, return, or exchange.

• Communications – information you include when you contact us (for example, by email or support request).

• Device and usage information – IP address, browser type, device identifiers, and how you navigate and interact with our site, including through cookies and similar technologies.

We collect this information directly from you, automatically through your use of the Services, and from service providers and partners that help us operate the store.

How we use your information

We use your personal information to:

• Provide and improve the Services

  • Process and fulfill your orders, payments, returns, and exchanges

  • Ship your purchases and send order and shipping confirmations

  • Maintain your account and remember your preferences

  • Recommend products and improve your overall shopping experience

• Communicate with you

  • Respond to your questions and support requests

  • Send service messages about your account and orders

• Marketing and customer experience

  • Send optional promotional emails or other messages about STEAP products, offers, and updates (you can unsubscribe at any time)

  • Show you relevant content or offers on our site based on what you browse or buy

• Security, fraud prevention, and legal compliance

  • Protect our store, our customers, and our business from fraud and abuse

  • Comply with legal obligations and respond to lawful requests from authorities

  • Enforce our terms and other policies

We strive to collect and use only the information we need to run and improve our tea shop and your experience with it.

How we share your information

We share your information only with trusted partners who help us run the business, or when required by law.

We may share personal information:

• With Shopify and our service providers – for example, payment processors, shipping and fulfillment partners, IT and cloud‑hosting providers, analytics providers, and customer support tools, so they can perform services on our behalf.

• With marketing and business partners – to help us send and measure STEAP‑related marketing and advertising, such as email tools and advertising platforms. These partners use your information according to their own privacy policies.

• When you ask us to – for example, when you use social media integrations or direct us to share information in another way.

• Within our business – with affiliates or within our corporate group, if applicable.

• For legal or safety reasons – if we need to comply with the law, respond to lawful requests, protect our rights or the rights and safety of others, or in connection with a business transaction such as a merger or sale.

We do not sell your data to data brokers

We do not sell your personal information to data brokers or other companies that trade in consumer data.
Because we do not sell your information in this way, there is nothing for you to “opt out” of regarding data sales to brokers.
You can still choose how we contact you for marketing (for example, by unsubscribing from promotional emails), as explained below.

Relationship with Shopify

Our store is hosted on Shopify. Shopify collects and processes certain personal information as part of providing the ecommerce platform and related services.
Shopify may also use information about your interactions with our store, other merchants, and Shopify to provide and improve its own services, including enhanced features and analytics. In those situations, Shopify is responsible for that processing and for handling any privacy requests related to its use of your data.

To learn more about how Shopify uses your personal information and the privacy choices they offer, please review the:

• Shopify Consumer Privacy Policy

• Shopify Privacy Portal

Children’s privacy

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

Security and retention

We use reasonable technical and organizational measures to help protect your personal information. However, no website or system can guarantee perfect security.
We keep your information only as long as needed for the purposes described in this policy, to operate the Services, to meet legal obligations, to resolve disputes, and to enforce our agreements.

Your privacy rights and choices

Depending on where you live, you may have certain rights over your personal information, which can include:

• Right to access/know what personal information we hold about you

• Right to request deletion of your personal information

• Right to request correction of inaccurate information

• Right to request a copy of your information (portability), in some cases

• Right to opt out of certain types of targeted advertising or sharing, where applicable law provides that right

You can exercise these rights, where available, by contacting us using the details below. We may need to verify your identity before we respond, and you may also be able to designate an authorized agent, as allowed by law.

You can also manage certain preferences directly:

• Marketing emails – Use the “unsubscribe” link in our emails at any time. You may still receive non‑promotional messages (such as order confirmations or service emails).

• Browser signals – If you visit our site with a supported Global Privacy Control signal turned on, we will treat that signal as a request to opt out of certain types of sharing or targeted advertising, where required by law.

For more information about how Shopify handles privacy rights related to its services, see: https://privacy.shopify.com/en.

International transfers

We may transfer, store, and process your personal information outside of the country where you live, including where Shopify and our other service providers operate.
When we transfer personal information from the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent UK contracts, unless the destination country has been deemed to provide adequate protection.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the Services.
When we make changes, we will update the “Last updated” date at the top of this page and, when required by law, provide additional notice.

How to contact us

If you have any questions about this Privacy Policy or how we handle your personal information, or if you would like to exercise your privacy rights, you can contact us at:

STEAP – Specialty Tea Products
Email: specialty.tea.products@gmail.com
Mailing address: 8865 Trillium Drive, Ypsilanti, MI 48197, US